How long will my order take?
Orders take between 3 - 6 weeks to be completed, depending on workflow and complexity of the order. Please allow for additional shipping times. Please let me know if you need it before a specific date so I can ensure it arrives to you on time! Stock items should be posted next day or within four days.
Do you ship to my country?
Yes, I am based in Victoria, Australia but I do offer international shipping! Please allow for additional shipping times as our national post carrier can be a little slow sometimes! I offer flat rate standard shipping and express shipping both domestically and internationally.
How do I take measurements?
Measurements needed are bust, waist and hip (in inches or centimeters) however if you have a particularly short torso or any other 'irregularity' that you notice please do add that measurement as well so I can ensure the garment fits you as best it can. The tape should be snug around your measured area and shouldn't be twisted or gaping in any way.
When placing your order for all bespoke garments enter your measurements in the 'measurements' box on the product page before you add to cart.
Feel free to leave a note in the checkout box, DM through instagram or email me (firstname.lastname@example.org) to discuss what type of fit you would like your stays/corset to be. I am always happy to personalise the garment to be perfect for you!
For sized garments follow the chart below:
If you would like a sized garment that doesn't fit in these measurements please select custom size and place your measurements for bust waist and hips in the 'special instructions for seller' box at the checkout or feel free to email email@example.com with any questions
Do you do refunds or returns?
If I have made a mistake, the garment has been damaged during the shipping process or there is something fundamentally wrong with the product that you notice when you first try it on I do accept returns or refunds! However if you damage it once it arrives or have a change of heart I do not. Please contact me via email or Instagram direct message with photographs of the damage and we can go from there.
Do you do custom styles/Can you make a different kind of corset/stay design for me?
Absolutely! I love collaborating and making custom designs for customers, if you have an idea of a corset or stay style or any sort of garment please contact me via instagram direct message or via email with any reference pictures or descriptions you have and we can work from there.
I can't see the fabric swatches can I see a bigger picture?
I completely understand the fabric swatches on the product page are quite small (to ensure they all fit!) I have a page here (can't click? https://www.annawalsh.net/pages/available-fabrics) where you can view them bigger but if you would like to see a certain fabric even bigger or on a garment (if one has been made) contact me and I can send through some other images or videos.
What do the ruffles/lace/custom applique/pearls options look like?
Once selecting to have lace or ruffles on your garment I will contact you either via email with options of different colours/styles and placements. If you have a clear idea of what you would like feel free to leave a note in the notes section at checkout. Pearls will always be a string of white pearls unless otherwise specified.
Custom Applique examples:
Pearls and lace:
Have any other questions? email me at firstname.lastname@example.org or contact me through Instagram Direct Message instagram.com/annaowalsh